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Early-bird lifetime licence: $199 once, for the first 200 buyers only. See the offer

Talk to a person.

Questions before you buy, help with a snippet, or anything about your licence. You'll hear back from the people who build Snipfire, usually within one working day.

Ways to get help

  • Before you buy

    Most questions are answered on the pricing page. If yours isn't, ask: we'd rather you buy the right plan than the biggest one.

    Pricing questions Ask us

  • Help with the plugin

    Start with the docs: most answers are there, with examples. Still stuck? Write to us, whether you use the free plugin or a paid plan.

    Documentation Write to us

  • Licence and billing

    Download Pro, see your invoices, move a licence to another site or cancel a renewal from your account. Changed your mind? Refunds within 30 days, no questions asked.

    Your account

Send us a message

Or email support@snipfirewp.com directly.

Reporting a problem? These help us answer in one go:

  • The snippet's code, or its title
  • What you expected, and what happened instead
  • Any error message, word for word
  • Your WordPress and PHP versions

Please don't send passwords or licence keys. We'll never ask for them by email.

We use your details only to answer you.